Improve vital presentation and communication skills with this bundled offer and save 20%! The following titles are included in the set: How to Plan, Write, and Give A Winning Presentation ...

The Customer Service Spring Best Seller Library combines three of our award-winning training programs that will transform your organization. "The Power of Customer Service" and the "Winning Customer...

The total library package for $6,995.00 contains every program found in our catalog (or website) on DVD format. We offer the same total library package on VHS format for $6,495.00.

This new Communication Library allows you to improve your communication skills in a short period of time at a most reasonable price. The following new titles are included in the set: Use the...

Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Complete with 10 DVDs, 2 videocassettes, 10 books and 7 audio CDs. These programs provide...

Improve your management team with the new Manager's Library. Comprised of DVDs, 10 CD audios, and 10 books, this library will help your managers get the needed jump on the competition. Your cost...

Give your customer service people the head start they deserve with the new Customer Service Starter Set. These training programs come with a total of 5 DVDs, 5 CD audios, and 5 books to give your...

We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the new millennium. Buying decisions in many cases will be made not only on the...

Volume One: Winning Customer Loyalty...Eliminate Customer Turnoffs looks at what really alienates your customers. What makes them want to stay away and not buy your product. Each time we experience...