In any organization it is critical that all individuals work toward the same objectives and goals. They must know what they are expected to do; why they are to do it; and when it must be done. Effective Performance Management: Building a Quality Organization provides the tools necessary for any supervisor, new or old, to develop and implement a solid performance management system to ensure that everyone is working for the same results. This system will serve as the foundation and driving force behind all organizational decisions, work efforts and resource allocations. Complete with DVD, CD Audio and book. 20 minutes

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